Competitive Advantages

HIMG has set the standard for what physicians and hospitals expect from their billing, coding, and consulting partner.

Knowledge

• Focused on the basics of billing, collecting and follow-up, functioning as our client’s billing office.
• Senior level management has exceptional business, computer application, client development and industry-specific operations experience.
• Thorough understanding of governmental regulatory compliance issues, credentialing issues, managed care market and issues, etc.
• Thorough understanding of the unique requirements indigenous to a client’s state.
• Familiarity with the documentation habits of most physicians.
• Staff contains some of the most highly talented individuals in the industry.

Process

• Proactive Medical Record reconciliation “piece management” concept.
• In-depth commitment to account follow-up and reimbursement trends.
• Work closely with each hospital MIS department to develop electronic interfaces.

Team Approach

• Full-time Account Manager and project team for specific hospital facilities.
• Clients receive a list of the personnel dedicated exclusively to their accounts and their responsibilities.
• Pride of ownership and personal responsibility at all processing and managerial levels.
• Cross-functional employee training helps provide consistency in process and methodology.

Communication

• Established presence in clients’ states.
• Facility-specific access to our software for review and report generation.
• Availability of full-time Account Managers responsible for specific facilities.

Flexibility

• Methodology based on client-defined guidelines.
• Create parameters that ensure the best possible solutions.
• Custom-designed reporting packages to meet the specific information needs.
• Sustain the experience and expertise to meet client needs.